Casas Rurales Florentino

Frequently asked questions

Everything you need to know before booking at Casas Rurales Florentino in Robledillo (Ávila). If you have any other questions, call us or message us on WhatsApp at +34 640 34 83 21.

Is the whole cottage rented?

Yes. Each cottage is rented as a whole to a single group, even if there are just two of you, and the price does not depend on the number of guests. In El Berrueco, if you are 2 guests, one bedroom stays closed; in Los Moros, if you are 6, one bedroom stays closed.

What is the minimum stay?

In low season, 2 nights. On bank holiday weekends, all the nights of the holiday. In July, 5 nights, and in August, 6 nights.

Are pets allowed?

Yes, in every cottage, for a supplement of €25 per pet and stay (it may be higher for long stays). Pets are not allowed in shared areas, such as the swimming pool.

What are the check-in and check-out times?

Check-in is from 16:00 to 23:00 and check-out before 12:00. On Sundays, arrival time is agreed with the owner (it may be from 19:00). At weekends, depending on availability and if you ask in advance, Sunday check-out can be extended until 17:00.

How do I pay for my booking?

When you book, you pay a 30% deposit within 24 hours, using the payment methods shown in the booking. Let us know once you have paid, by WhatsApp (+34 640 34 83 21) or email (info@florentino-robledillo.com); if we do not hear from you within 24 hours, the booking is cancelled.

What if I need to cancel?

If you cancel or change your booking up to 14 days before arrival, the deposit is refunded. Up to 7 days before, 50% of the deposit is refunded. After that there is no refund, and if you do not show up or cancel on or after the arrival date, the full stay must be paid.

Can babies and children come?

Yes. We have a free cot for children under 2. Children over 2 count as guests.

Can an extra bed be added?

Yes in Tío Pancho, Los Moros and both cottages together (not in El Cuco or El Berrueco): an extra bed adds one place and costs €20 per person per night.

Is there a swimming pool?

Yes. The four cottages share a separate garden plot with a swimming pool, for our guests only. More information on the swimming pool page.

Is there WiFi?

Yes, all cottages have free WiFi.

See all the conditions in the General booking conditions.

Before you come, have a look at our guide for your stay: getting here, times, what is in the cottage and what to do.

Select guests
2 guests
Adults17 years or older
2
Children0 to 16 years
0